Employee Spotlight

Bill & Matt Sutton

Bill & Matt Sutton

This month, our Employee Spotlight features a father and son duo! We are pleased to introduce Bill and Matt Sutton. Bill has worked for The Carriage Works for over 15 years while his son, Matt, has been working alongside him for the past year.

Bill Sutton

Bill Sutton

Bill can do it all! Not only is he a seasoned carpenter, he has experience as a Production Manager and has been a point person for installs. In the past, he attended trade shows and dabbled in design using auto-CAD. Currently, he can be found in the wood shop, building carts and kiosks. In addition to that, he also works in the finish shop doing solid surface work and assembly. Bill also had the unique experience of building The Carriage Works original products— carriages and sleighs. Carriages and sleighs were the foundational products to success for TCW over four decades ago. The Carriage Works appreciates the years of hard work Bill has put into the company.

When asked what his favorite thing about working for TCW is, Bill says he enjoys the atmosphere and the people he works with. He is also curious and always looking forward to the next project.

In his spare time, Bill loves to be outdoors. When he isn’t outdoors he is inside watching Trojan football or Duke basketball. Check out a few of Bill's favorite projects below:

Matt Sutton hard at work in the shop.

Matt Sutton hard at work in the shop.

Matt is a carpenter and cabinet builder at The Carriage Works. Depending on the current project, Matt can be found working in the wood shop or sanding and gluing Corian countertops. Matt has enjoyed each project he’s worked on the past year, especially MGM’s “The Park” retail manufacturing units (RMUs) in Las Vegas.  The unique RMUs included standing seam awnings and a decorative fascia to reflect the shadows of the surrounding nature. He enjoys the metal and Corian work on each project. 

Away from work, Matt spends time in the woods and outdoors like his father. His hobbies include artifact hunting, watching and playing basketball and fishing.

When Matt was born, Bill received a call from The Carriage Works’ original owners, John and Barbara Evensizer, to congratulate him.  Matt grew up watching his dad and being around The Carriage Works family.  The father and son team are a great asset to The Carriage Works and work hard to contribute to the high quality, hand-crafted and custom products the company makes.


The Carriage Works to Attend ARN Revenue Conference & Exhibition

We are excited to announce The Carriage Works is planning to attend the Airport Revenue News (ARN) Revenue Conference & Exhibition in New Orleans.

The ARN Revenue Conference & Exhibition is a four-day event, running March 12th - 15th, for members of the airport concessions industry. This will be The Carriage Works’ first time attending this event.  We are very excited to be co-exhibiting with one of our longtime clients, Dunkin’ Donuts.

Other notable exhibitors include:

Chick Fil A
The Coffee Bean & Tea Leaf
Dunkin' Brands
Einstein Bros
Firehouse Subs
InMotion Entertainment Group
Jack in the Box/Qdoba
Jamba Juice
Jersey Mike's Subs
Peet's Coffee
Pizza Hut
See's Candies
Sonic Drive-In

If you’re planning to attend the conference, The Carriage Works would love to meet you! To schedule a time to meet, please contact Lori Butler, VP of Sales & Marketing, at 541-882-0700 or lori@carriageworks.com.

We hope to see you there!

Ben & Jerry's Global Franchise Meeting

ben and jerry's blog.jpg

Earlier this month, The Carriage Works sent Account Executive, Kristin Sayles, down to sunny Orlando, Florida to connect with Ben & Jerry's past, present and future franchisees. As a preferred kiosk vendor, Kristin had the wonderful opportunity to attend Ben & Jerry's Global Franchise meeting and gain a deeper understanding of the business.  She learned about the three aspects of Ben & Jerry’s company mission: the products, the economics, and their social involvement.

Hands on Orlando STEM Park Project

Hands on Orlando STEM Park Project

Like The Carriage Works, Ben & Jerry’s tries to connect with their local community. Kristin participated with Ben & Jerry's franchise owners and staff in the Hands on Orlando STEM Park Project benefitting inner-city youth. For an entire day, Kristin worked alongside Ben & Jerry’s staff members painting signs, cleaning trails, picking up trash and even pulling vines out of trees like Tarzan! Volunteers also had a glamorous time finding gigantic spiders -- ick! They all enjoyed a fabulous boxed lunch and near the end of the day, local students were bussed to the park and everyone was treated to a little Ben & Jerry’s ice cream to celebrate their hard work.  

In addition to working hands-on with the local community, Kristin had the privileged opportunity to learn about Ben & Jerry’s new ice cream flavors and their 420 rollout dessert. Unfortunately, she can’t share the details of what she learned but she did tell us – and all of you – to be sure and visit your local Ben & Jerry’s scoop shops on these days: National Cereal Day on March 7th, Free Cone Day on April 4th, and Annual Limited Dessert Day on April 20th.

Throughout the course of The Carriage Works' partnership with Ben & Jerry's, TCW has proudly delivered kiosks to locations from coast to coast including: Potomac Mills, Virginia; Nyack, New York; Escondido, California; and Union Station, Los Angeles. The Carriage Works is excited to grow our relationship and to continue building kiosks for the Ben & Jerry's family. 

For more information about food service kiosk design and fabrication please visit our website. Check out the V2R page that walks customers through the process of developing a product from start to finish. At The Carriage Works we want to make your vision a reality! 

Employee Spotlight

At the Carriage Works we want to connect with the community and want to start by introducing a new series on our blog: “Employee Spotlight”. Every month, we will introduce a different member of our team – come and get to know us!

"An excellent crew makes the job easier and more fun. They are the smartest and most experienced I've worked with" Travis Prewitt, Project Manager

"An excellent crew makes the job easier and more fun. They are the smartest and most experienced I've worked with" Travis Prewitt, Project Manager

For our first Employee Spotlight and feature of the month, we would like to introduce our beloved Project Manager, Travis Prewitt. Travis began working with The Carriage Works team in 2004. He spent nine years refining his skills in the wood shop, earning him a promotion to manager of the shop and crew. He has been excelling in his role as project manager for the past four years.

Travis oversees the daily operation of the shop and ensures each project coming through is done to the highest quality. In order to be successful in this role, Travis puts together a game plan every morning of the most important tasks in each department: wood shop, steel shop, assembly and paint.  

When a project is finished, Travis is the lucky guy who travels to client sites and installs each unit.

Away from work, Travis spends his time with his wife, two children, and extended family. He enjoys watching football (especially the Steelers) and eating an endless supply of tacos. If you can keep up, you’ll find him dirt bike riding and snowboarding.

When asked what his favorite project was, he couldn’t narrow it down to just one!

Here are a few of his favorite projects:

The Carriage Works Plans Move

Big things are happening in 2017! In the last quarter of 2016 The Carriage Works (TCW) completed the purchase of a new building! The Carriage Works has chosen to remain in Klamath Falls due, in large part, to the workforce. Klamath Falls is home to all of TCW’s employees and the employees are truly the heart and brains of the operation.

The new building is 42,000 square feet, nearly doubling the current office space and fabrication capacity. In an interview with owner and CEO, Brian Dunham, he explains, “We have come across a fortunate problem. Growth. Our assessment of the market indicates that we have the opportunity to grow substantially and outgrow our current facility.”

Modifications to the building are already underway and are expected to be finished in time to move into the new facility by the beginning of March. The plan is to mainly insource the move as it will coincide with a very busy time in the production schedule and insourcing will allow the time and flexibility that works for the company. The most challenging aspect of the move is the big machinery, namely the large powder coater, CNC machine, metal sheers, and break presses. In a humorous note from Brian, he anticipates, “a fair amount of overtime and a lot of pizza deliveries.”

A Grand Opening is expected to be held in April, 2017.

New Building edit.jpg

Keep watching www.carriageworks.com for more details and pictures of the new facility.

Remember, if you’re in the market for a professionally designed and constructed cart, kiosk, or RMU, you can count on The Carriage Works! 

Record-Breaking Attendance at ICSC New York 2015

More than 10,000 people attended ICSC's 2015 New York National Convention, held December 6th through the 8th. The 168,000 sq. ft. Javits Center at times felt like a shopping mall at Christmastime, reports Lori Butler, The Carriage Works’ Director of Corporate Accounts.

By all accounts, the increase in attendance in 2015 (over 9,600 in 2014) is good sign for the retail industry. Lori had to agree, based on the productive meetings and all the activity she observed while attending the conference.

The highlight of the event for Lori was keynote speaker - and New York Yankees manager - Joe Girardi.

Dunham Strategy Group Acquires The Carriage Works

Klamath Falls, OR, April 10, 2015 –--  Dunham Strategy Group announced that they have acquired certain assets of The Carriage Works, a Klamath Falls-based manufacturer of carts, kiosks and retail merchandising units.  Terms of the transaction were not disclosed.

The Carriage Works will continue to operate in Klamath Falls.  Brian Dunham will be the new CEO of the Company.  The Carriage Works has a long history, starting by fabricating horse-drawn carriages, sleighs and wagons in the 1970's.  This business evolved into custom construction of food carts, kiosks, vending carts, and similar products.  The Company has designed and fabricated thousands of these items.  Its markets include sports arenas, airports, theme parks, zoos, hotels, casinos, cruise lines, colleges and universities, convention centers and shopping centers.  The Carriage Works' customers include some of the most recognizable names in these industries, including Dunkin’ Brands, Coca-Cola, Sea World, Six Flags, Disney, Ben & Jerry’s, Princess Cruises, MGM Resorts, San Diego Zoo, Hotel del Coronado, Caesar’s Entertainment, Tanger Outlets, Wetzel's Pretzels, and Aramark.

Brian & Debbie Dunham

Brian & Debbie Dunham

“We are excited to be working with the team at The Carriage Works”, said Brian Dunham.  “They have created a wonderful brand based on excellent design and high quality construction.  Their client list is extraordinary.”

“Our objective is to grow this business over the years to come”, Dunham continued.  “We believe we can build on this company’s strengths and truly optimize its performance.”

There are no plans to relocate the Company from Klamath Falls.  “We are pleased to be in this community” said Dunham.  “This is where our employees are and we expect to be here and grow within this community for many years to come.”

Dunham Strategy Group is based in central Oregon.  It owns and operates companies involved in business consulting and in wastewater pipe inspection and cleaning in addition to The Carriage Works.